Preventative Maintenance Program
TekSmith Systems' preventative maintenance program keeps computer assets in top working order through regular, proactive cleaning and hardware problem analysis. The program covers everything from system diagnostics to the physical cleaning of printers.

Computer Preventative Maintenance
This program offers cleaning and diagnostic services to keep computers, monitors and keyboards in optimal operating condition. This service protects your investment, prevents equipment problems and is convenient for the user. This program includes the following:

Exterior dusting and cleaning of computer, monitor and keyboard.
Performing complete system diagnostics with a written report of results.
Reseating circuit boards and cleaning edge contacts, if necessary.
Optimizing and realigning files on a single hard drive.

Dot Matrix/InkJet Printer Preventative Maintenance
This program offers cleaning diagnostic services to keep dot matrix or daisy wheel printers in optimal operating condition. This service protects your investment, prevents equipment problems and is convenient for the user. This program includes the following:

Exterior dusting and cleaning of printer.
Detailed dusting and cleaning of interior components, including the removal of paper fragments and any related debris.
Complete cleaning of print head or print wheel.
Cleaning and adjusting of paper feed assembly.
Removal, cleaning and reinstallation of platen.
Checking printer operation and performing print test.

Laser Printer Preventative Maintenance
This program offers cleaning diagnostic services to keep laser printers in optimal operating condition. This service protects your investment, prevents equipment problems and is convenient for the user. This program includes the following:

Exterior dusting and cleaning of printer.
Detailed dusting and cleaning of interior components, including the removal of paper fragments and any related debris.
Checking and reseating connectors.
Cleaning and adjusting of paper feed assembly. Checking for worn or broken parts.
Cleaning fuser assembly, corona wire assembly, L.E.D. assembly and drum unit.
Checking "paper out" sensor for correct operation.
Running complete system self check.
Checking printer operation and performing print test with a computer.