TekSmith Systems is an established leader in desktop and network infrastructure field service. Through our experience supporting clients' infrastructure, TekSmith has developed the resources, processes, and systems necessary to deliver cost effective and efficient technical support services for our client's. All of our services are delivered through our Service Center to ensure efficient and consistent service. Our clients rely on us to provide the optimal hardware repair solution, including repairs for most major manufacturers. Our technicians and engineers are certified by the major product manufacturers, and we stock popular repair parts for rapid turnaround.
Coming Soon!! Online customer reporting provides our clients with an up-to-date status of their service calls.
Our clients benefit in a number of ways including:
Lower Cost of Maintenance
Reduced Down Time
Service Level Commitments
Backup Support
Customized Reporting
Web Access to Service
We offer a variety of maintenance options and service levels that are designed to meet our clients' business objectives. Among the services offered include:
2 hour phone response
4 hour on site response
Full Service Maintenance Agreements
7x24x365 Network Support Agreements
IMAC's (Installs, Moves, Adds, Changes)
Loaner Privilege
Service Parts Management
If you would like to engage TekSmith Systems for service, please contact our Service Center as follows:
Houston Area: 281.353.3466
Web:
www.TekSmithSystems.com